Raw Bulk Foods Online – Terms & Conditions (Subscription Model)
1. Subscription Period
The subscription to Raw Bulk Foods Online is billed annually. By subscribing to our service, you agree to an annual billing period.
2. Cancellation Policy
- Before Payment: Cancellation requests must be received before payment has been processed in order to be valid.
- After Payment: Once payment has been processed for the annual subscription, the subscription is non-refundable. No partial refunds will be issued for unused portions of the subscription period.
- How to Cancel: All cancellation requests must be submitted in writing to wecare@rawbulkfoodsonline.com. Cancellations sent to other email addresses, by phone, or via social media will not be considered valid.
- Founding Members: If a member was granted a 3-month free subscription as part of a founding member offer, this free period will be applied at the end of the active billing period following cancellation.
3. Automatic Renewal
Subscriptions are set to automatically renew each year on the renewal date using the payment method on file. To avoid renewal, members must submit a cancellation request at least 7 days prior to the renewal date. Once renewal payment is processed, the subscription becomes non-refundable.
4. Savings Disclaimer
Raw Bulk Foods Online does not guarantee an exact dollar value that each person will save by becoming a member. Savings will vary depending on seasonal changes, product selection, and order amounts.
5. Seasonal Variations
The availability and pricing of products may vary due to seasonal and market factors. While Raw Bulk Foods Online strives to offer competitive pricing and high-quality products, prices are subject to change.
6. Membership Benefits
Members receive exclusive access to Raw Bulk Foods Online’s sustainable, affordable product range, as well as member-only offers and promotions.
7. Delivery Timeframes Disclaimer
Membership does not include guaranteed delivery timeframes. While Raw Bulk Foods Online anticipates that subscription membership will help streamline and quicken delivery processes, no specific delivery times are promised or guaranteed. Delays may occur due to demand, supplier issues, or logistics factors, and membership does not entitle members to compensation for such delays.
8. Account Responsibility
Members are responsible for keeping account details (payment information, contact details, and preferences) up to date. Raw Bulk Foods Online is not responsible for issues arising from inaccurate or outdated information.
9. Modification of Terms
Raw Bulk Foods Online reserves the right to amend these Terms & Conditions at any time. Members will be notified of material changes.
10. Termination by Raw Bulk Foods Online
Raw Bulk Foods Online reserves the right to suspend or terminate a subscription immediately if:
- fraudulent, abusive, or illegal activity is detected; or
-
a member breaches these Terms & Conditions.
In such cases, no refund will be provided.
11. Liability Limitation
Raw Bulk Foods Online will not be liable for any indirect, incidental, or consequential damages arising from the use of its services or products, to the fullest extent permitted by law.
12. Governing Law
These Terms & Conditions shall be governed by and construed under the laws of Queensland Australia.